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Displaying items by tag: complaints
US$548,000 has been recovered by the Defensoría del Consumidor
The Defensoría del Consumidor (CD) has been monitoring the different areas to verify that suppliers respect consumers' rights.
Defensoría recovers US$3.2 million for 1,954 consumers
The Defensoría del Consumidor presented this monday a report on the results of the institutional work carried out to protect consumers during the month of february 2023.
US$808 thousand were recovered and returned due to complaints and breach of warranties
The Defensoría del Consumidor (DC), which during the year 2022 was able to recover thousands of dollars for the benefit of 652 salvadorans, whose suppliers of goods and services had overcharged them.
SSF and Defensoría del Consumidor sign agreement to strengthen attention to queries and complaints from users of the financial system
The Superintendencia del Sistema Financiero (SSF) and the Defensoría del Consumidor (DC), signed a Technical Cooperation Agreement that will strengthen the provision of services in favor of the population that uses financial products and services.
Assembly opens portal for complaints about interest rates and credit card commissions
The Deputy of Nuevas Ideas and President of the Financial Commission, Dania Gonzalez, informed that the Legislative Assembly enabled a space for citizen consultation to know the opinion about the products and services of the financial system.
The Defensoría del Consumidor has recovered US$44.7 million in complaints filed by salvadorans with the entity
The president of the Defensoría del Consumidor (DC), Ricardo Salazar, informed about the management carried out by the entity in favor of the rights of salvadorans and the actions they have taken with the objective of ensuring the rights of citizens.