1. No mask, no trip: Although the vaccination rate continues to increase, during the holidays we cannot let our guard down.
2. Trip verification by PIN: December is a month of gatherings and festivities, so the Uber app recommends activating the trip verification option by means of a 4-digit code to corroborate that you are boarding the correct vehicle.
This way, the driver-partner will only start the trip when they enter and validate the indicated PIN.
3. Share the Trip: Uber has a real-time location sharing feature with friends and family along the trip, and can be shared with up to 5 trusted contacts. It is useful to let them know how far you are from the meeting point, as well as informing them that you arrived home safely.
4. Audio recording: In case a user has an uncomfortable experience along their trip to their destination, they can activate this tool where users and driver partners can record audio with the app; this recording is used to send a report to Uber's 24/7 support team. The audio is encrypted and only Uber's security team will be able to access it.
5. Ridecheck Technology: As an additional safety measure, users can activate this feature that through GPS technology on the user's and driver partner's devices can identify anomalies such as a long and unexpected stop during a trip that, in some cases, could indicate some safety risk. '
6. 911 call. In case of an emergency, this button allows you to dial 911 directly from the app.