A. M. 
Banco Davivienda works for the security of the financial services and products of its customers and users through different platforms; therefore, it maintains a constant campaign with which it seeks to share simple recommendations in order to protect financial information and money management, avoiding risks and fraud, available on the website latiasegura.davivienda.sv
In this opportunity, Davivienda invites once again to apply the security recommendations among which special emphasis is made on taking care of your password, avoid making purchases from websites or internet connection networks that are not secure, always type the address of the official page, avoid clicking on unknown links or links received by unknown people and other means. In addition, always verify that transactions are made in the network of ATMs in good working order.
Davivienda El Salvador recommends that it is important that customers memorize their PIN secret number and try not to write down their password; also, take care that someone else does not have access to it, change their password periodically and never assign the same password for different products: savings, checking account, credit or debit card, among others; or media such as: audios, internet, and ATMs.
It also recommends not to believe in those mail messages that suggest you to enter the transactional channel – Online Banking or APP – or give information. This is a type of fraud known as ‘phishing’, an illegal practice in which criminals set up web pages similar to those of electronic commerce to steal information. There is also another type of fraud known as ‘deep fake’, which are videos published on social networks based on artificial intelligence, generally featuring publicly recognized people, which encourage people to “invest” in platforms.
For salvadorans who are considering investing, take into account these recommendations:
● Be suspicious of opportunities that offer easy retributions and in a short time.
● Investigate the validity of the offer by consulting on official sites or with competent entities.
● After confirming the validity of the offer, it is recommended to carry out operations without intermediaries unless they are duly authorized professionals, avoid giving personal and financial information to third parties.
For those who use their cards as a means of payment, stresses that it is important not to lose sight of your card when making payments, this implies not giving your card to strangers for any reason, do not allow them to slide your card through devices other than those defined for that purpose and whenever you use your card verify that it is swiped. It is suggested to take advantage of the benefits offered by contactless payment with credit and/or debit cards, as well as the ease of payments through QR, which allows you to have control of the card in your hands.
If there is any foreign object in the ATM openings or in the keypad, report it immediately to the corresponding Bank or financial institution, and as a preventive measure, use the nearest ATM. Suggest never follow instructions or indications in notices attached to the ATM that instruct you to dial your card key several times, do not enter your PIN until the ATM screen indicates it, and always make sure to finish your transaction by pressing the CANCEL key before leaving the ATM.
