
The verification and control actions implemented nationwide during the holiday season have resulted in the recovery of more than US$223,000 for consumers, because of operations carried out in various commercial sectors across the country.
According to the Defensoría del Consumidor, this amount has been reimbursed in 413 cases, following complaints related primarily to improper charges, breach of contract and offers, over-indebtedness, and problems with product quality and warranties. These figures reflect the direct economic impact of the inspections on protecting household budgets during a period of high consumption.

As part of the special year-end plan, more than 200 inspections have been carried out nationwide, covering restaurants, clothing and shoe stores, technology and telecommunications businesses, supermarkets, opticians, beauty salons, and appliance and furniture stores, among others. These actions aim to prevent unfair business practices and ensure that promotions and conditions offered to consumers comply with the law.
In addition, during this period, more than 4,000 services have been provided to the public, primarily in the form of advice, and more than 500 complaints have been received, demonstrating a high demand for support and protection of consumer rights.
Authorities reminded the public that they can report irregularities through 910 and WhatsApp at 7844-1482, channels established to continue protecting the salvadoran economy during the holiday season.
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