A. M. 
Courtesy
In its continuous effort to get closer to its customers and strengthen its presence in the eastern part of the country, Banco Promerica has reopened its Roosevelt Agency and its modern Business Center in San Miguel. This initiative seeks to offer customers a more personalized and comprehensive service, in line with the proximity model that characterizes the bank.
“The reopening of the San Miguel Roosevelt agency and the modern Business Center in San Miguel, are a fundamental part of our operations in the eastern zone, and with which we hope to strengthen our relationship banking model, to offer our customers in the sector personalized advice and real life solutions, to support them in meeting their goals and projects”, said Lazaro E. Figueroa, Executive President of Banco Promerica El Salvador.
Reopening of the San Miguel Roosevelt branch: Banco Promerica will reopen the Roosevelt branch, located in a strategic point in San Miguel, a remodeling that is part of the bank’s 5 strategic priorities in order to build a stronger institution, seeking to meet the needs of customers through relationship banking and real life solutions.
The remodeling includes providing both customers and employees with an adequate infrastructure to offer personalized attention, in comfortable spaces and at the forefront of technology. The modern agency will have six tellers, two customer service executives and two business executives, an accessible and comfortable digital channel area for customers, a time-outs system, a 24/7 teller and a kiosk.
The branch is located at Av. Roosevelt Norte and 6a. Calle Poniente #401, San Miguel, and its hours of operation are monday through friday from 8:00 a.m. to 4:00 p.m. and saturday from 8:00 a.m. to 12:00 m.
San Miguel Business Center: At the same time, Banco Promerica reopened the Business Center in San Miguel, a space focused on business customers and SMEs. Among the operations that can be carried out are the formalization of businesses (deeds), decentralization of processes, internal and external training, and individual rooms for better customer service.
The goal is to offer real-life solutions to help clients meet their goals and projects, and to decentralize processes so that clients residing in the eastern region do not have to travel to San Salvador to complete their procedures.
