dinero_admin Claro Empresas announces Tech Solutions, the digital power of omnichannel. A networking and learning meeting, where entrepreneurs can discover new trends, access innovative technology solutions, generate strategic business opportunities and prepare for the challenges of the future.
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During the event, attendees had the opportunity to learn about the benefits and power of omnichannel, a strategy that allows companies to integrate and optimize their communication and sales channels.
“At Claro Empresas we are constantly evolving, always at the forefront and keeping pace with the technological changes that occur every day in an increasingly technological and digitized world. We are happy to celebrate, for the first time in the country, our TECH SOLUTIONS, an event aimed at leaders, businessmen, entrepreneurs, visionary professionals who are open to transform their future and that of their businesses”, said Carlos Doratt, Manager of Claro Empresas.
In this first edition of Tech Solutions, Claro Empresas presented Chat2B and Notifícame, two innovative technological solutions designed to optimize business communication and improve the customer experience through omnichannel communication:
- Chat2B is an omnichannel conversational messaging platform that allows companies to interact with their customers through various channels such as WhatsApp Business, Facebook Messenger, Instagram, Google Business Messages and RBM (Rich Business Messaging), all from a single conversation panel.
This solution offers 24/7 attention, response automation and seamless integration with business management systems such as CRMs and ERPs, which, in addition to optimizing response time, allows for the reduction of operating costs.
- Notifícame is a bidirectional communication tool via SMS, ideal for marketing campaigns, appointment confirmations, alerts, and reminders in real time.
In addition, it enables automatic and personalized messages, ensuring effective interaction with customers. Among the benefits to be highlighted is the delivery of automatic and personalized messages according to the customer’s profile; the confirmation and tracking of shipments with delivery reports; and the reduction of operating costs and improvement of the customer experience.
Through these tools, companies will be able to automate interactions, streamline responses and strengthen their digital presence in the channels most used by consumers.
With this technological space, Claro Empresas reaffirms its commitment to the economic development of the country, offering tools that boost operational efficiency and business competitiveness.
For more information about this event and our digital solutions visit our website www.claro.com.sv or contact us through the Call Center 2250-3311, WhatsApp 6060-5555 or email claroempresas@claro.com.sv .
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