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El Salvador’s General Directorate of Customs was recognized by the World Customs Organization (WCO) and the Swiss State Secretariat for Economic Affairs (SECO) for the advances it has made in customs risk management using artificial intelligence and advanced data analysis tools.
The recognition highlights the agency’s efforts to modernize its processes and strengthen its ability to identify, assess, and manage potential risks in foreign trade operations, using technology to improve decision-making.
Customs Director General Benjamín Mayorga explained that the incorporation of these tools is part of a digital transformation strategy aimed at streamlining procedures, facilitating legitimate trade, and strengthening the security of the country’s logistics chain.
Using artificial intelligence and data analysis, the agency seeks to optimize customs controls, making processes more streamlined and accurate, while focusing resources on operations that require more thorough scrutiny.
According to Customs, this modernization also strengthens the capabilities of technical staff and enables the adoption of international standards in customs administration, promoting more transparent and data-driven management.
Cooperation with international organizations such as the WCO and SECO is part of the efforts to foster a more competitive customs service, capable of responding to the new demands of global trade and contributing to the country’s economic development.
Through these initiatives, El Salvador is moving toward a customs model supported by technological innovation, where digitization improves customer service, reduces processing times for trade, and enhances the security of import and export operations.
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