A. M. 
The Ministry of Finance informs the citizens that, in response to complaints received through the digital channels of taxpayer advocacy, it has been determined that the issuers of electronic, physical or ticket invoices must not request the Documento Único de Identidad (DUI) to customers in sales made to final consumers when these are less than US$25,000. This measure is in accordance with articles 114 and 119-G literal b of the Tax Code.
The DUI requirement in these transactions is considered prohibitive and should not be used as a reason to prevent the sale. Issuers of tax documents must comply with current regulations and avoid practices that violate the law. Requesting the identification document in these cases is considered a breach of the law.
In accordance with basic consumer rights, it is not mandatory for customers to provide their DUI, nor their email address for transactions under US$25,000. Customers have the right to choose freely and receive equal treatment in similar situations, without discrimination or abuse.
Issuers of electronic tax documents must refrain from imposing practices that violate or harm the rights of consumers, based on premises or assumptions unrelated to the regulations on electronic invoicing, so now you know if you are uncomfortable handing over your ID when purchasing any product or service under US$25,000, enforce your right as a consumer and do not do it.
