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Teleperformance, a global leader in digital services, proudly celebrates 20 years in El Salvador. This milestone marks two decades of sustained growth, innovation and a firm commitment to the development of the country and its people. As part of a company with a presence in more than 100 countries, more than 500,000 employees and number one globally, Teleperformance has transformed the work experience in the country, being recognized as one of the preferred employers of thousands of salvadorans.
Since its arrival in 2004 with just 75 employees, Teleperformance has experienced exponential growth, becoming a workforce of more than 6,000 employees in El Salvador. Today, it offers excellent services to leading U.S. companies, consolidating its position as a gateway to the world of work for all types of people and as a fundamental source of personal and professional development.
Today, Teleperformance El Salvador has more than 380 leadership positions and more than 65 managerial and executive positions, making careers a reality for everyone who joins the company. In fact, 75% of the executives leading operations in El Salvador started their careers at Teleperformance and grew within the company.
“In these 20 years, we have shown that investing in our people is the key to success. We are a company that not only generates jobs, but also transforms lives and empowers our employees to develop. Our commitment to El Salvador is reflected in the more than $23 million invested in the last five years and in our vision to continue betting on the country and its talent”, said Gustavo Mir Gonzalez, CEO of Teleperformance El Salvador, Mexico and Guatemala.
“As head of El Salvador, I am committed to driving new investments that will strengthen our impact, ensuring that the country continues to be one of the locomotives of development in the region and the world”, said Gonzalez.
The impact of 20 years: Transforming lives, generating opportunities and promoting flexible work for all in El Salvador.
Teleperformance has been a pioneer in empowering Salvadoran youth by offering them their first job and a place where they can develop. More than 85% of its employees are between 18 and 35 years old, and many of them combine their studies and different personal activities with their role within the company.
At Teleperformance, people are the heart of the company. The company focuses on empowering its employees by providing them with the tools and support they need to reach their full potential. To this end, we offer professional development opportunities through our talent development program (JUMP). It also promotes a diverse and inclusive culture through initiatives such as TP Women, TP 4 ALL (people with disabilities), TP Citizens (Volunteering and community impact) and TP Pride, promoting labor flexibility with remote work options throughout El Salvador through Cloud Campus, which provides employment in the 14 departments of the country.
Teleperformance also demonstrates its commitment to the well-being of its employees by implementing programs that promote a work-life balance. This commitment extends to local communities through a robust volunteer program, which each year enrolls more than 500 volunteers who are dedicated to making a positive impact on their environment.
With the projection of creating more than 1,000 new jobs by 2025, Teleperformance reaffirms its commitment to Salvadoran talent and its commitment to the country’s development.
“These 20 years mark the beginning of a new era. We will continue to invest in our employees, providing them with exceptional opportunities for growth and professional development in an environment characterized by excellence, innovation and inclusion. We are focused on creating a space where each person can reach their full potential, contributing to the success of our customers and strengthening our position as a global leader. All of this is possible thanks to Teleperformance’s strength, strategic vision and global reach”, said Fabián Salinas, COO of Teleperformance El Salvador.
Teleperformance is synonymous with growth, innovation, fun, inclusion, awareness, people, inspiration, globality, partnership, creativity and solutions. Be part of a team that not only leads the market, but also transforms lives and builds futures.
