The CCoE is comprised of a team of engineers dedicated to creating and establishing best practices, frameworks and governance for evolving technology operations so that enterprises are supported and advised in the development of Microsoft Azure cloud-based solutions.

Equipped with more than 1,200 certifications in Cloud and Cybersecurity, the Tigo Business engineering team will have the ability to offer from Guatemala Professional Services, Managed Services and all the support that companies in Central America need for Microsoft Azure cloud solutions, complying with high global standards set by Microsoft.

The new Center of Excellence reaffirms the commitment of Tigo Business to promote modern corporate technology solutions and reinforces a strategic collaboration with Microsoft to lead Guatemalan companies towards a digital acceleration model. This collaboration is framed in three fundamental pillars: Cloud (Microsoft Azure), Unified Communications as a Service (Microsoft Teams Phone System) and Cybersecurity (Microsoft 365 Security), being an important milestone for Tigo Business as a Multi-Cloud reference in the region and expanding its alliances with the best cloud providers.

According to the Boston Consulting Group (BCG), Cloud Computing will maintain a growth rate of over 25% per year for the next three years in Latin America. A recent study conducted by Frost Sullivan in Paraguay, Bolivia, Colombia, Panama, Costa Rica, Nicaragua, Honduras, El Salvador and Guatemala shows that this growth will continue in the region during 2022, where investment in the cloud is expected to exceed US$800 million.

Every day more and more companies decide to migrate to the cloud because of the support it offers, the efficiency, cost reduction, modernization and business continuity it allows. In 2021 alone, investment in the cloud reached US$637 million, according to Frost Sullivan.

"Becoming the Cloud Center of Excellence in Central America will allow Tigo Business to offer companies certified support and the best option to migrate their systems to Microsoft Azure, with expert engineers that will guide them through the process of designing, implementing and managing the best solutions for their business", said Santiago Londoño, Vice President of B2B LATAM for Millicom I Tigo.

The CCoE will strengthen processes and capabilities for the implementation of solutions in five axes: Infrastructure as a Service (IaaS), migrations to Microsoft Azure, account migrations (companies already using Microsoft Azure to the Tigo Business dashboard), Disaster Recovery and special cases.

"We are pleased to be part of these efforts for the development of capabilities and best practices that allow us to support and guide companies in their digital transformation”, said Roberto Marroquín, Country Manager of Microsoft Guatemala.