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Displaying items by tag: DEFENSORIA DEL CONSUMIDOR
Defensoría verifies that commercial establishments in Sonsonate comply with Consumer Protection Law
The President of the Defensoría del Consumidor, Ricardo Salazar, verifies the inspections operations developed by the institution in a shopping mall in the city of Sonsonate, to verify compliance with the Consumer Protection Law.
SIMEL platform to help monitor employment indicators in the country
The Defensoría del Consumidor (DC), informed that the Sistema de Información de Mercado Laboral (SIMEL), a platform to know the statistical indicators of employment, unemployment and other employability factors, has been enabled; likewise, it seeks to enable access to more updated information on the Salvadoran labor market.
SSF and Defensoría del Consumidor sign agreement to strengthen attention to queries and complaints from users of the financial system
The Superintendencia del Sistema Financiero (SSF) and the Defensoría del Consumidor (DC), signed a Technical Cooperation Agreement that will strengthen the provision of services in favor of the population that uses financial products and services.
Fruits and vegetables have suffered price increases during the month of november 2021
El Salvador is going through a period of increases in some foods of the basic food basket, for example in the case of fruits and vegetables. In the case of tomato for cooking in june 2021 the unit cost US$0.10, now the value of the fruit has increased to US$0.16, the cost of a hundred of this fruit is now around US$35.00, being a factor that is affecting the pocket of salvadorans.
Defensoría seeks to promote more affordable interest rates for consumers
The President of the Defensoría del Consumidor (DC), Ricardo Salazar was present at the Financial Commission of the Legislative Assembly where he highlighted that the institution seeks to introduce a methodology that allows, in a more direct way, to promote competition and more accessible interest rates for consumers.
Defensoría seeks to ensure that consumers receive quality attention through “Cartas de Derecho”
The Defensoría del Consumidor (DF), closed the virtual course “Cartas de Derechos de Consumidores y Usuarios de Servicios Públicos”, which seeks to guarantee quality and warmth in the attention to the user population.
Defensoría promotes its new virtual self-management tool “Agenda tu cita”
The Defensoría del Consumidor (DC), informed about the launching of its new virtual self-management tool "Agenda tu cita" for the population to schedule an appointment with the institution in order to solve consumer problems or doubts and also to protect consumers' rights.
167 establishments have joined the campaign “Aquí se respeta a los consumidores”
167 establishments in shopping malls, hotels and restaurants now have a stiker under the slogan “Aquí se respeta a los consumidores”, as part of the compliance with 8 legal provisions launched by the Defensoría del Consumidor (DC).
Defensoría del Consumidor identified 43 cases of price increases in basic food products
The Defensoría del Consumidor (DC), presented a report of results of the ''National Price Verification Plan'', in which possible cases of price increase to products of the basic food basket were found.
Prices of eggs, oils, milk and vegetables increase up to 33%.
The Defensoría del Consumidor (DC) mobilized to some establishments selling products of the basic food basket to monitor and investigate the increase in products such as oils, eggs, vegetables and medical supplies.