English 
Español 
Displaying items by tag: DEFENSORIA DEL CONSUMIDOR
Verification days seek to avoid price increases in school supplies
The Defensoría del Consumidor (DC) has intensified its actions to protect families' pockets before the beginning of the school year.
Price per pound of cheese increased US$1.10 in recent months
In recent days salvadorans have reported a high increase in the prices of some dairy products, for example: the cost per pound of soft hard cheese which used to be US$2.60 to US$2.80 and now is between US$3.70 and US$4.00.
US$808 thousand were recovered and returned due to complaints and breach of warranties
The Defensoría del Consumidor (DC), which during the year 2022 was able to recover thousands of dollars for the benefit of 652 salvadorans, whose suppliers of goods and services had overcharged them.
Defensoría makes "910" complaint center available to consumers
The Defensoría del Consumidor (DC), which has made available its call center and WhatsApp to receive complaints about unjustified price increases in seasonal products, especially food.
Defensoría reports US$100,000 in sanctions for price speculation
The Defensoría del Consumidor (DC), has reported sanctioning processes of more than US$100 thousand in different items for infringing the Law and the rights of consumers, as part of the inspections carried out during 2022.
Price per pound of beans US$0.90 and US$4.25 carton of medium eggs nationwide
The Defensoría del Consumidor (DC), conducted inspections of bean prices in different points of sale of basic grains, located in the municipality of Izalco, Sonsonate.
Defensoría and MAG verified prices of fruits and vegetables in "La Tiendona"
The Defensoría del Consumidor (DC) and the Ministerio de Agricultura y Ganadería, provided details of the price verification of fruits and vegetables in the wholesale Market "La Tiendona".
DC reports 14% price increase in groceries
In view of the economic measures implemented by the Government of El Salvador, Ricardo Salazar, President of the Defensoría del Consumidor, stated that inflation in El Salvador closed july at 7.5%, while in Guatemala it reached 8.4%, 10.9% in Honduras and 11.5% in both Costa Rica and Nicaragua.
The Defensoría served 2,963 consumers during the holiday season
The Defensoría del Consumidor prevented abuses and ensured that goods and services establishments respected the rights of consumers during the August vacations as part of the "Plan Vacaciones Seguras 2022".
Are businesses ready to be inspected by undercover agents?
Stores and stalls could be being evaluated by undercover agents of the Defensoría del Consumidor (DC) or the Ministerio de Economía (MINEC), due to the recent reforms presented to the Legislative Assembly.